United Kingdom

Please select the business unit/bank where your business is located from the following lists.

Customer Support contact

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

It’s now easier for you to contact us using the HSBCnet Mobile app

Log on to the HSBCnet Mobile app and use the ‘Call us’ button to quickly get help when you need it. Since you’re already logged on to the app, you won’t have to answer any security questions before speaking to an agent.

For lost or stolen HSBCnet Tokens

Telephone

Phone (UK): 0345 601 7118 (Local calling charges may apply)
International: +44 1226 260 871 (International Number)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 18:00

Contact us by e-mail

Language(s) supported

English

Telephone

0800 023 1441 (toll free within the UK)
+44 207 367 7881 (International Number)

Opening hours(excluding public holidays): Monday to Friday 8:00 - 18:00

Contact us by e-mail

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

0345 601 7118 (Local calling charges may apply)
+ 44 12 2626 0871 (International Number)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 18:00

Contact us by e-mail

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

0800 077 8982 (Local calling charges may apply) 
44 0800 077 8982 (International Number)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 18:00

Contact us by e-mail

Receivables Finance

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

01903 205181 Switchboard

Opening Hours (excluding public holidays): Monday - Friday 09:00 - 17:00

Contact us by e-mail

Receivables Finance

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

01903 825889 Client Technical Services

Opening Hours (excluding public holidays): Monday - Friday 09:00 - 17:00

Contact us by e-mail

Receivables Finance

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

01903 825096 New Account Opening

Opening Hours (excluding public holidays): Monday - Friday 09:00 - 17:00

Contact us by e-mail

Receivables Finance

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

01903 825474 Payments Administration

Opening Hours (excluding public holidays): Monday - Friday 09:00 - 17:00

Contact us by e-mail

Receivables Finance

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

0345 604 5291 Credit Assessment

Opening Hours (excluding public holidays): Monday - Friday 09:00 - 17:00

Contact us by e-mail

Receivables Finance

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

International Team (Only email Contact)

Opening Hours (excluding public holidays): Monday - Friday 09:00 - 17:00

Contact us by e-mail

Receivables Finance

Language(s) supported

English

Feedback/Complaints

Feedback/Complaints

Telephone

Feedback team (Only email Contact)

Opening Hours (excluding public holidays): Monday - Friday 09:00 - 17:00

Contact us by e-mail

Securities services include fund accounting and administration, performance measurement, transfer agency services, global custody, sub-custody and clearing, as well as providing access to the entire range of industry leading products and services offered by the HSBC Group.
Learn more

Language(s) supported

Asia Timezone: Cantonese,
Mandarin, English
Europe Timezone: English
America Timezone: English

Feedback/Complaints

Feedback/Complaints

Telephone

+ 852 2288 2514 (Local calling charges may apply) Asia Time zone
+ 44 345 602 8850 (Local calling charges may apply) Europe Time zone
+1 866 394 4722 (Local calling charges may apply) America Time zone

Opening Hours (excluding public holidays): 24/5 Support

Contact us by e-mail

hsbc.securities.services.echannel@hsbc.com

Language(s) supported

Not Available

Feedback/Complaints

HSBC Bank plc
Customer Service Centre, BX8 1HB

Language(s) supported

English

Telephone

+44 (0) 345 587 3677 (Local calling charges may apply)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 18:00 (UK Hours)

Contact us by e-mail