China
Please select the business unit/bank where your business is located from the following lists.
Customer Support contact 客户支持联系方式
Language(s) supported
Cantonese, English and Mandarin 普通话，广东话及英文
Feedback/Complaints
It’s now easier for you to contact us using the HSBCnet Mobile app
Log on to the HSBCnet Mobile app and use the ‘Call us’ button to quickly get help when you need it. Since you’re already logged on to the app, you won’t have to answer any security questions before speaking to an agent.
Telephone
400 821 8878
Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 CST (GMT +8)
我们的服务热线于周一至周五的09:00至18:00为您服务（节假日除外)
Language(s) supported
Cantonese, English and Mandarin
Feedback/Complaints
Telephone
400 821 8878
Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 CST (GMT +8)
Language(s) supported
Cantonese, English and Mandarin
Feedback/Complaints
Telephone
86 8008 30 8008 (Local calling charges may apply)
86 4008 30 8008 (International Number)
Opening Hours (excluding public holidays): 24/7 Support
Language(s) supported
English and Mandarin
Telephone
400 821 8878
If you need further assistance, please contact our bank service hotline
400 821 8878
如您需要进一步的帮助，请联系我行服务热线
Opening Hours (excluding public holidays): Monday - Friday 08:30 - 17:30 CST (GMT +8)
我们的服务热线将于周一至周五的08:30至17:30为您服务（节假日除外）
Language(s) supported
English, Cantonese, Mandarin
Feedback/Complaints
Telephone
+86 4008201177 (Local calling charges may apply)
Opening Hours (excluding public holidays):
8:00-19:00 Mon-Fri
8:00-16:00 Sat(Except for holiday)
Language(s) supported
Mandarin 普通話
Feedback/Complaints
Contact by email or hotline
发送邮件或拨打服务热线
Telephone
400-821-8511
(Local charges may apply / 仅收取本地通话费)
Monday - Friday 09:00-18:00 CST (GMT +8)
我们的服务热线于周一至周五的09:00至18:00为您服务（节假日除外)
Language(s) supported
Asia Timezone: Cantonese,
Mandarin, English
Europe Timezone: English
America Timezone: English
Feedback/Complaints
Telephone
+ 852 2288 2514 (Local calling charges may apply) Asia Time zone
+ 44 345 602 8850 (Local calling charges may apply) Europe Time zone
+ 1 866 394 4722 (Local calling charges may apply) America Time zone
Opening Hours (excluding public holidays): 24/5 Support
hsbc.securities.services.echannel@hsbc.com
Issuer Services (ISV) China:
Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 CST (GMT +8)
我们的服务热线于周一至周五的09:00至18:00为您服务（节假日除外).
发行人服务部:
hsbcnet_support_cnisv@hsbc.com.cn