Mexico

Please select the business unit/bank where your business is located from the following lists.

Customer Support contact

Language(s) supported

English, Spanish

Feedback/Complaints

Feedback/Complaints

Telephone

Fusion Contact Center:
01 55 57213366 (Local calling charges may apply)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 21:00 Local (GMT-6)
Saturday 08:00 - 19:00 (GMT-6)

Contact us by e-mail

GPS - Fusion Contact Center

Language(s) supported

English, Spanish

Feedback/Complaints

Feedback/Complaints

It’s now easier for you to contact us using the HSBCnet Mobile app

Log on to the HSBCnet Mobile app and use the ‘Call us’ button to quickly get help when you need it. Since you’re already logged on to the app, you won’t have to answer any security questions before speaking to an agent.

Telephone

Fusion Contact Center:
01 55 57213366 (Local calling charges may apply)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 21:00 Local (GMT-6)
Saturday 08:00 - 19:00 (GMT-6)

Contact us by e-mail

GPS - HSBCnet Helpdesk

Language(s) supported

English, Spanish

Feedback/Complaints

Feedback/Complaints

Telephone

HSBCnet Helpdesk:
1 800 101 4722 (Local calling charges may apply)

52 55 57211060 (International Number)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 21:00 Local (GMT-6)
Saturday 08:00 - 19:00 (GMT-6)

Contact us by e-mail

Language(s) supported

English, Spanish

Telephone

554-742-6701

Opening Hours (excluding public holidays): Monday - Friday 9:00-18:00 Local (GMT-6)

Contact us by e-mail

Language(s) supported

English, Spanish

Feedback/Complaints

Feedback/Complaints

Telephone

HSBCnet Helpdesk:
1 800 101 4722 (Local Number)

52 55 57211060 (International Number)

Opening Hours (excluding public holidays): Monday - Friday 08:00 - 21:00 Local (GMT-6)
Saturday 08:00 - 19:00 (GMT-6)

Contact us by e-mail

Securities services include fund accounting and administration, performance measurement, transfer agency services, global custody, sub-custody and clearing, as well as providing access to the entire range of industry leading products and services offered by the HSBC Group.

Learn more

Language(s) supported

Latin America Timezone: Spanish
Asia Timezone: Cantonese, Mandarin, English
Europe Timezone: English
America Timezone: English

Feedback/Complaints

Feedback/Complaints

Telephone(s)

English

+ 852 2288 2514 (Local calling charges may apply) Asia Time zone
+ 44 345 602 8850 (Local calling charges may apply) Europe Time zone
+1 866 394 4722 (Local calling charges may apply) America Time zone

Opening Hours (excluding public holidays): 24/5 Support

Spanish

+ 52 5589938687 (Local calling charges may apply)

Opening Hours (excluding public holidays): Monday – Friday 09:00 – 18:00 Local (GMT-6)

Contact us by e-mail
lam_netsoporte@hsbc.com.mx

Contact us by e-mail
hsbc.securities.services.echannel@hsbc.com